Frequently asked questions

Type the reference in the search or browse the catalogue by family, then use the filters. If in doubt, send us your requirement through the quote request.

Yes, you can order without creating an account. A business account is needed to see prices excl. VAT and follow your quotes. See How to order.

From a product page, from your cart or with the quote form. We reply within 24 working hours.

In Morocco: cash on delivery or bank transfer. For pickup in Tangier: bank transfer before pickup or cash at pickup. International: bank transfer after the quote is accepted. See Delivery & payment.

No, payment by cheque is not accepted. For delivery in Morocco, pay on delivery or by bank transfer; for pickup in Tangier, by bank transfer before pickup or cash at pickup.

Not at the moment: card payment is not available. You can pay on delivery or by bank transfer.

Yes, anywhere in Morocco. Delivery time: 1 to 2 days, depending on your city.

MAD 35 incl. VAT in every city in Morocco. The amount is shown at checkout. See Delivery & payment.

It is free in Morocco from MAD 2,500 excl. VAT.

Yes, free of charge in Tangier, by appointment, Monday to Saturday, 8:30–18:30. We give you the address after the order.

Yes, by quote: we calculate delivery (DHL) and send you a complete offer.

Create an account with your company and your ICE. We approve it within 48 working hours; you then see prices excl. VAT. Open a business account.

While your business account is being reviewed (48 working hours), prices stay shown incl. VAT. Once it is approved, you see prices excl. VAT.